Online Helpdesk

The mochamint Online Helpdesk ensures clients can log issues, receive prompt replies and their expectations are managed through detailed Service Level Agreements.
 
Mochamint Services


mochamint Services PDF Print E-mail

mochamint specialise in the design and development of internet applications and database driven websites. Visit our services pages for further details of our areas of expertise.


We always aim to deliver high quality results in a timely and cost effective manner making us a business partner you can rely on.
Contact us to see how we may be of assistance with your next project.

 
Business Process Reviews PDF Print E-mail


BPR requires taking a broader view of both IT and business activity, and of the relationships between them. IT should be viewed as more than an automating force but one which can fundamentally reshape the way business is done.  Business activities should be viewed as more than a collection of individual or even functional tasks. In a process view for maximizing effectiveness, IT and BPR have a recursive relationship; IT capabilities should support business processes, and business processes should be in terms of the capabilities IT can provide.
 

BPR represents an approach to coordination across the organisation. IT's promise -- and its ultimate impact -- is to be the most powerful tool for reducing the costs of that coordination.  Innovative uses of IT would inevitably lead many organisations to develop new, coordination-intensive structures, enabling them to coordinate their activities in ways that were not possible before. Such coordination-intensive structures may raise the organization's capabilities and responsiveness, leading to potential strategic advantages.

If you would like to discuss your business processes further, please contact us.

 
Content Management Systems PDF Print E-mail
Content Management Systems allow an individual or a community of users to easily publish, manage and organize a great variety of content on a website.  mochamint.co.uk offer several different Content Management Systems and Portals to allow you to set up scores of different kinds of web sites, including:
  • community web portals and discussion sites
  • corporate web sites/intranet portals
  • personal web sites
  • aficionado sites
  • e-commerce applications
  • resource directories

Content Management Systems also include features to enable

  • blogs
  • collaborative authoring environments
  • forums
  • newsletters
  • picture galleries
  • file uploads and download

If you want to talk to us about Portals & Content Management Systems please contact us.

 
e-Commerce Applications PDF Print E-mail
e-Commerce is one of the most important aspects of the internet to emerge.  It allows people to exchange goods and services immediately and with no barriers of time or distance. Any time of the day or night, you can go online and buy almost anything you want.

However, the road to creating a successful online store can be a difficult and confusing one if you are unaware of the concepts and principles behind eCommerce. The trick to entering this market smoothly is to find out what you need to do before you have to do it.

mochamint offers the setup and training of rich set of out-of-the-box online shopping cart functionality that allows store owners to setup, run, and maintain their online stores with minimum effort and with no costs, license fees, or limitations involved.

If you want to talk to us about e-commerce possibilities then Contact Us.

 
Accessibility Consultancy PDF Print E-mail
We work with our customers to help them deliver world best practice in web sites and online services that are accessible to all.

Our Web Consultants:

  • Work with designers and developers during site development
  • Conduct reviews of existing sites
  • Carry out testing with users of assistive technology

Our reports provide detailed recommendations for action and our staff are available to support the developers to implement them. We endeavour to transfer knowledge to your team during our engagement.

mochamint ltd. offer web accessibility workshops around the Borders.

We base our work on the standards set by the W3C Web Content Accessibility Guidelines.

For more information on how our specialist consulting service can help you achieve the highest standards in website and online accessibility, please contact us.

 
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